Access support for critical functions from mortgage closing to secondary market release.
Please submit information for us to reach you.
We manage operational challenges.
Our interim subservicing program helps relieve the ongoing headaches associated with selling loan servicing released in the secondary market. From the time the loan closes until it is service released, we will perform the critical functions you need.
Reduce manpower by outsourcing tasks such as year-end reporting, payment processing and tendering customer calls
Provide a better customer experience by transitioning borrowers more smoothly
Experience better execution in the secondary market without the pressure of selling loans quickly
Avoid boarding delays which may cause selling errors, late payments and first payment defaults
Gain comfort knowing that all customer interactions are appropriately documented and in compliance with RESPA
Alleviate borrower confusion by making welcome calls to clarify the lender relationship and payment submission process
How We Support You
Borrower welcome letters
Load loans into subservicing system
Respond to borrower calls/inquiries
Apply payments received
Determine payment destination
Support administration of multiple purchasers/investors
Receive and review seller/client purchase advice
Coordinate loan transfer to destination purchaser/investor
Assist in completing agency transfer forms
Pay open escrow items and provide investor fund reporting, as applicable
Send goodbye letters
Facilitate escrow account fund transfers
Provide monthly purchase advice status reports to sellers/clients
Facilitate monthly payment remittances and reporting
De-convert loan from subservicing system
Respond to purchaser/investor calls and inquiries
Prepare and mail year-end 1098 forms
Build a Servicing Solution for Your Needs
Discover how we can drive value for your portfolio while providing superior service.