Backup Servicing

Whether a standby arrangement, rating agency requirement or contingency plan, we have the support you need.

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Alleviate concerns about continuity.

LoanCare has the experience and capability to accept a transfer of a servicing portfolio at a predetermined and agreed upon time, while ensuring little or no disruption of the borrower experience or portfolio performance. There is a wide range of needs for backup subserving from standby arrangements and rating agency requirements to best practice contingency planning. LoanCare’s strategic and operational expertise will help build the right solution to meet your specific business objectives.

Capabilities and Benefits

  • Maintains a readiness to assume the duties of a previous servicer
  • Receives, maps and verifies data at predetermined intervals during a given year
  • Accepts a transfer with proper written notice
  • Boards and services loans in a live environment
Build a Servicing Solution for Your Needs

Discover how we can drive value for your portfolio while providing superior service.



In addition to holding licenses in each state requiring one, LoanCare is an approved servicer for the U.S. mortgage industry.

S&P Global
Fitch Ratings
Tier 1
Above Average
S&P Global
SQ3+ Special Servicer
SQ2 – Primary Servicer, Prime/Alt-A
Fitch Ratings
RPS2 Prime
RPS2 Subservicers

This is LoanCaring.

LoanCare delivers the best-in-class servicing experience for lenders and borrowers. We provide industry leading portfolio management. Your success is ours. We treat your customers as our own.

Service Beyond Expectations


It begins with unmatched industry expertise.
Your customers receive the support they need from the most qualified professionals, no matter when or how they reach us.


Quality, Compliance, Dependability
Our clients know we will get the job done, delivering the best financial outcomes with exceptional customer support.


Innovation at work.
From our digital first mindset to our proprietary analytics platform, we uniquely offer the most actionable portfolio insights and data-driven strategies in the industry.

Interested? Let’s talk.

Please submit information to get in touch with our team. We’ll help you design a servicing solution to meet your needs and grow your business.