Credit Unions

Partner with a servicer that acts as an extension of your business. Our proprietary technology helps power your business decisions, and enables a superior customer experience.

Get In Touch

Please fill out the form below to reach our mortgage servicing team.

    Superior Service and Technology

    More than half of LoanCare’s clients are mortgage companies, giving us a deep understanding of this market segment. We’ve built our world-class servicing capabilities to help you grow your bottom line while providing excellent customer experiences.

    Transparency

    Our proprietary technology offers unprecedented visibility into your loan data. ELCEE, our client dashboard, helps you understand daily performance, from the individual account to a portfolio-wide view.

    This is LoanCaring

    We provide customer service that exceeds expectations. That starts with our people, including more than X,XXX highly trained staff in redundant call centers nationwide. Our intuitive customer website, MyLoanCare.com, equips customers with extensive self-help tools.

    Extend Your Brand

    We also offer a variety of private label options where your company’s name and logo will consistently be in front of your customers. When your name is associated with advanced, customer focused systems and caring customer service specialists, your borrowers will choose to work with you again and again in the future.

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    LoanCare’s Full Suite of Mortgage Loan Servicing Solutions

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    SUBSERVICING

    LoanCare is an outsource resource for mortgage companies to help them to grow their servicing businesses and react to changes in marketing conditions without continually building infrastructure.

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    COMPONENT SERVICING

    LoanCare’s component servicing solution allows our mortgage company clients to choose and pay for only those servicing offerings needed, rather than the traditional requirement to purchase all services in a bundle.

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    OTHER SERVICES

    LoanCare provides additional services to mortgage companies to assist with operational challenges they may be unable to handle on their own.

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    Credentials

    In addition to holding licenses in each state requiring one, LoanCare is an approved servicer for the full range of U.S. mortgage lenders.

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    This is LoanCaring

    LoanCare is dedicated to leveraging the unique capabilities of our people, processes and technology, and as a result, we stand out as an industry leader.

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    PEOPLE

    It begins with unmatched talent.
    With direction and leadership from our executive team, LoanCare attracts and retains the best talent available, sourced from both inside and outside of our organization. Our goal is to develop each employee’s skill-set which directly impacts the level of service we deliver to our clients and their borrowers.

    PROCESSES

    It begins with unmatched talent.
    With direction and leadership from our executive team, LoanCare attracts and retains the best talent available, sourced from both inside and outside of our organization. Our goal is to develop each employee’s skill-set which directly impacts the level of service we deliver to our clients and their borrowers.

    FASTER PERFORMANCE

    Achieve return on investment earlier through our intelligent network of triggers, exceptions, and loan level conditions. We maximize throughput on the highest levels of execution.

    HIGHER RETURNS

    Keep your most distressed customers’ loans on their pathway to performance while reducing overall cost. We prioritize on best opportunities, using data analytics to drive payment success.

    LOW RISK

    Ownership model ensures loans are consistently managed by team member most familiar with portfolio details, analytical insights, client and borrower interactions.